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previous：Communication obstacles can make it more difficult for people to share ideas and information with one another. These barriers can be psychological, emotional, or physical. Examples of the former include prejudices or preconceived beliefs; the latter include fear and anxiety; and the latter are cultural & include things like language or customs. To overcome these obstacles, one must be alert, compassionate, and flexible.NEXT：High emotional intelligence people are better able to control their emotions in trying circumstances, understand other people's viewpoints, and establish enduring bonds of trust and understanding with others. Empathy, self-control, self-awareness, & social skills are all necessary for the development of emotional intelligence. People must be aware of both their own feelings & responses in addition to those of others. 